Machines – Getting Started & Next Steps
How to Find a Good CNC Machine Shop
No matter the specific CNC machining service you need, it’s a must that you choose a CNC machine shop with a stellar reputation. As in all industries, these shops can vary widely. A little research is all it takes to know how different they are in so many ways, from experience to pricing to customer service. That’s why it’s crucial to do your homework before selecting a CNC machine shop.
First things first – consider location when you look for a CNC machine shop on the web. Searching with your zip code is the easiest way you can do this. With close proximity, processes can be streamlined and you will be able to build a long and productive business relationship with them.
Find a shop that has been around for a minimum of 5 years and employs expert personnel. This industry is rather known for its competitiveness. Surviving it for half a decade means they must be doing a great job.
Client References and Online Reviews
Ask your prospective shop’s manager or owner for a client list, as well as images of completed work. Talking to these people lets you in on how the shop handles its customers. Moreover, you will know what quality they are capable of. Of course, pictures will help a lot. You should also ask whether their projects were completed on time and within the allotted budget. You don’t want to throw your schedule or your resources in disarray with a shop that could not provide accurate estimates.
Cutting-edge technology has allowed CNC machine shops to perform their jobs with greater speed and precision. As a result, turnaround is quicker, regardless of the size of the production run, and errors and defects are dramatically minimized. On the other hand, a combination of old and new machines can also be beneficial. More services offered require more machines to make such variety possible. Make it a point to ask what machines will be used on your project and how they will be used. Keep in mind that the wrong machine can lead to otherwise avoidable delays and cost increases, so it’s really important to clear this out.
Finally, observe how easy or hard it has been to get in touch with people at the shop from your first contact. Are they always around? How long do they return your phone calls, emails or SMS? Is your project manager knowledgeable enough? Rapport is very important, especially if you would like to find a shop that you can deal with for the long term. If you don’t like their “attitude,” don’t hesitate looking for another prospect.